TRAINING YOUR TEAM, THE KEY TO INDEPENDENCE
TIME EFFICIENCY
How much time does your company spend calling on third parties to help resolve technical issues? How much manpower is lost in troubleshooting with third parties? What does it cost you every month to call upon those third parties?
What if you take those resources and invest them in your own team? What will you gain? A highly skilled, confident and motivated team. No more waiting on third party intervention, therefore a more efficient and productive team. Lower cost as you have your own expertise in house. Satisfied customers as waiting time for intervention will go down. Which will give you more time to grow your business.
Your company will gain INDEPENDENCE.
TRAINING YOUR TEAM
MDINA MEDIA is specialized in transferring knowledge. Sharing our experience through training has proven most successful in many cases.
For a successful results, it is important that your projects run as smooth as possible, which starts with a clean installation of the equipment. A clean installation can save you tremendous trouble shooting costs later on down the line. One of the key elements is a well trained team. Your team should be familiar with the equipment, hardware and software involved in the project. MDINA MEDIA offers training in all categories, for the experienced as well as for the less experienced. Our aim is for you to obtain all expertise in house, which will render your company as independent as possible.
THE BASICS
Trough training it is important to make sure that your team possesses the basic knowledge to comply with the demands of the end-user. Our method has a hands on approach, letting your team get familiar with the equipment in question as we go. Gaining knowledge and confidence at the same time through practice.
INSTALLATION PROCESS
Good beginnings lead to a happy end. We will walk your team through all the dos and don’ts that comes with a successful installation process step by step. A project which is correctly installed will lead to a minimum of maintenance later on. Good customer relations and repeat business.
TROUBLE SHOOTING
It can be quite a challenge keeping your customers satisfied at all times, as well as time consuming and costly. It is not always clear what the problem is should an on sight challenge occur. MDINA MEDIA has over 10 years of experience in this technical area and has developed a troubleshoot checklist that is able to narrow down most issues from a distance in very little time.
Our TROUBLESHOOTING training can save your company a lot of time, time that can be better spent generating new business.
ADVANCED TRAINING
For those who master the basics, we have an in depth training program, allowing your team to acquire new skills, allowing these members of the team transfer their knowledge to other members of the team.